Customer care

We are at your disposal for any information:
whatsapp message 3291550431
email: info@ramegasperini.it

How to buy

FROM EU COUNTRIES: You can buy our products from the e-shop page or send an e-mail to info@ramegasperini.it.
FROM EXTRA EU COUNTRIES: please, send us an email with your choices.
OUR PRODUCTS ARE NOT AVAILABLE AT RETAILERS.

Payment

All prices quoted on pentolerame.it are expressed in Euro (€).
The payment for the purchase must be carried out through one of the methods indicated on the order form such as PayPal, credit card, bank transfer.
All payments to ramegasperini.it  are made secure by PayPal’s system of automatic encryption.

Shipping cost

Shipping charges are clearly indicated for each product prior to purchase.

Delivery times

5/7 working days.

Returns

Every product purchased on pentolerame.it is subject to all regulations in place regarding the sale of consumer goods. You are entitled to return any purchased item, without specifying the reason for which you wish to return the item. You will be responsible for all shipping costs and the item must be shipped back to the seller within 14 days of delivery. Products must be properly packaged and cannot be altered in any way.
pentolerame.it is required to reimburse all sums paid by you.

Exchanges

The products sold on pentolerame.it are covered by the legal guarantee of conformity. In the event that a product mismatch occur, you have the right to repair or replace the product at no additional charge. Products that are modified in any way are excluded from this legal warranty. Also excluded from the scope of the legal guarantee are any malfunctions or defects caused by accidental events, and the use of the product not in accordance with its intended use, as provided by the technical documentation of this product, if any, or in its instructions for use. The guarantees related to conventional products sold are provided by the manufacturer.